Return Policy
Our policy lasts for 30 days from the date of purchase.
If 30 days have gone since your purchase, unfortunately we can’t offer you a a full refund or exchange. However we would still like to help if we can, so feel free to contact us if this is the case!
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to confirm that we have processed your refund. Please allow 14 days working days for the refund to show.
If the returned item does not pass our inspection, we will let you know via email.
To start a return please contact us using the form below. So that we can verify your purchase please quote your order number.
Once a member of our team has confirmed your order please follow the below shipping instructions to complete.
Shipping
Once confirmed, please ship your return to the following address:
Dafi Soft Ltd.
Ottery House Unit 30B , Mandale Business Park, Belmont Industrial Estate, Durham DH1 1FQ
You will be responsible for paying for the return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.